Parking
Parking is free of charge.
Pre-book to ensure entry and save money
To save money and guarantee entry at your preferred time, all visitors should book online before arrival.
For an enjoyable visit, we limit the number of visitors who can enter at any one time, so we recommend booking early to avoid disappointment at peak times.
When booking, you will be reserving your arrival time. Your tickets will be sent out immediately by email (to avoid delays, nothing is posted).
Please remember to book ALL visitors (including annual members, children, under-2s and carers).
Book your space now by choosing one of the options below
If you already have an Annual Member Pass – simply reserve your next visit for the day & arrival time of your choice.
Purchase a new Annual Member Pass – Annual Members enjoy free admission for a whole year, plus members-only benefits including discounts on selected products. As soon as you purchase your Annual Member Pass, you will receive an email with your membership number and you can reserve your next visit.
Day Ticket – Buy a Day Ticket for the day & arrival time of your choice. Day Tickets are valid for a single visit. If you want unlimited visits and other benefits across the year, please buy an Annual Member Pass instead.
Online ticket prices
To guarantee entry at your preferred time – and to save money and time – please pre-book online.
Our excellent-value Annual Member Pass allows unlimited visits for one year, plus a host of other member benefits (listed above).
If possible, please remember to Gift Aid your ticket purchase. Gift Aided ticket sales support the award-winning work of our charity – and if you buy an Annual Member Pass, Gift Aid can be included at no extra cost.
| Annual Member Pass | Day Ticket without Gift Aid donation | Day Ticket with Gift Aid donation | |
|---|---|---|---|
| Adult Aged 15 to 59 years | £25.75 | £15.75 | £17.50 |
| Child Aged 2 to 14 years | £21.00 | £12.95 | £14.50 |
| Infant Aged under 2 years | Free | Free | Free |
| Senior / Student Senior 60+ Years / Student with NUS card | £24.00 | £14.40 | £16.00 |
| Family 2 Adults & 2 Children 2 adults & 2 children (under 15 years) | £84.50 | £50.40 | £56.00 |
| Family 1 Adult & 3 Children 1 Adult & 3 children (under 15 years) | £78.50 | £47.25 | £52.50 |
| Carer for paying guest with accessibility needs Proof of entitlement required | Free | Free | Free |
| Disabled Adult Proof of Entitlement may be required, we accept Gateway and Compass cards, letters from Disability Support Services, Personal Independence Payment letters and blue badges (these should be left in your vehicle) | £24.00 | £14.40 | £16.00 |
| Disabled Child Aged 2 to 14 Years | £19.95 | £11.70 | £13.00 |
Please note: On-the-door and over-the-phone purchases incur a small surcharge (around 10%) for extra administration.
Parking
Getting around
Getting around
If possible, we would request that buggies be left in our buggy park.
If you require a wheelchair, please pre-book by emailing enquiries@livingrainforest.org. Please note, these are subject to availability and booking is essential to ensure they are suitably sanitised in advance of your visit. We currently have a limited number available, therefore we recommend booking early.
We only have a small administrative team, so it may take a little while to get back to you. Thanks for bearing with us.
Card payment preferred
Card payment preferred
If possible, please pay by card. However cash payments are still accepted.
Frequently asked questions
Are you a Zoo or a Botanic Garden?
We are a mixture of the two! Our Rainforest glasshouses and animal enclosures are spacious and carefully designed to look as natural as possible, with hundreds of species of plants and animals to enjoy. This means that visitors can experience the sights, sounds and smells of a living tropical rainforest in Berkshire.
What times are you open?
We are open seven days a week (except Dec 24-26) from 09:30 to 16:00 each day. When booking, you can choose to arrive at one of four arrival times throughout the day. Whatever time you arrive, you are free to stay until 16:00 when the centre closes.
Do I have to book online?
We do recommend pre-booking tickets online, to guarantee entry at your preferred time (this applies to everyone, both annual members and day visitors). You will receive an immediate booking confirmation email with a booking reference number, which you will need to show on arrival. Tickets purchased online are approximately 10% cheaper than those purchased upon arrival. Visitors without a booking will be admitted as long as there is space available.
Is the centre fully accessible for disabled people/pushchairs?
Yes, we are fully accessible for both wheelchairs and pushchairs. There is a small set of stairs (in Amazonica House) that wheelchairs cannot negotiate, but there is an alternative route (up/down a ramp).
What happens if I arrive before or after my booked arrival time?
Please do not worry, especially if you are stuck in traffic, we will do our best to allow you to enter.
Can I bring my own food?
Yes, picnics are allowed outside, using the picnic tables in the garden or on our covered patio. Please dispose of all your recyclables and rubbish!
Can we feed the animals?
Visitors are not allowed to feed or touch the animals. Our keepers usually feed the Iguana, Toucan and Armadillo at 10:00 and 14:00.
Are dogs and other pets allowed into the Rainforest?
We regret that for animal welfare and health reasons, no animals are permitted to enter the Rainforest glasshouses. Assistance dogs are allowed in the café, shop and garden areas.
How long are Admission eTickets valid for?
Save money and purchase an eTicket from our online shop, eTickets are valid for 1 single day. You must buy your eTickets before your visit (subject to availability). To buy an eTicket from our online shop, CLICK HERE.
Can I reschedule my visit if there are traffic problems, or a member of my party is sick on the day I have booked?
Either phone or eMail us, suggesting an alternative date for your visit. Subject to availability, we will do our best to reschedule your visit.
What benefits are there for members?
- Unlimited entry subject to availability to the Rainforest
- 10% off the cost of hot drinks in our café
- Helps fund the care of our animals
- Eligible to enter our quarterly draw
- Priority access to special events
How do I upgrade my daily Admission Ticket to a Membership?
If you have visited The Living Rainforest within the last 24 hours and would like to upgrade to an Annual Membership, we can refund the cost of your day visit from the cost of your Membership (provided you still have your receipt or booking reference number).
Do I have to pay for parking?
No, it is FREE to park. We have plenty of space to park your car. You can also access your car at any point during your visit. We have disabled parking and coach parking. Coach parties must reserve a parking space before visiting.
How do I get to the Living Rainforest by car?
If you are travelling by car/minibus/coach,
- please use the post code RG18 0TN with your SAT NAV or
- use What3Words ///sorters.stacks.pupils
Do Blue Peter badge or Blue Light card holders receive a discount?
We regret that The Living Rainforest does not give discounts to Blue Peter badge or Blue Light card holders.
Are food and drinks available?
Yes, our café is open from 09:00 to 16:00 and offers hot and cold drinks & light snacks to eat in or take away.
Will the gift shop be open?
The gift shop is open from 09:30 to 16:00. Visit our shop for all your visit essentials, souvenirs, animal adoptions, gift tickets and more. We request that items are not handled unless a purchase is made.