Get up close and personal with the animals at the Living Rainforest
Have you ever wondered if monkeys really do like bananas or if sloths can eat upside-down?
Book a Keeper Experience with us today and find out the facts for yourself. Each of our Keeper Experiences gives you the opportunity to take part in feeding and taking care of the animals with one of our knowledgeable keepers. You’ll get exclusive behind the scenes access, and the chance to tailor make your experience.
Our keepers will accompany you into each enclosure so you will get the opportunity for some unbeatable pictures with your favourite animals while you serve out the afternoon feeds.
Our unique junior experiences give children the chance to get involved behind the scenes too.
It exceeded our expectationsWe just wanted to drop you a line to say how great Darcey’s keeper experience was, she has talked of nothing else since! The keeper she was assisting was wonderful, friendly, bubbly and passionate about the animals. Best of all she explained everything to Darcey at just the right level. We definitely feel this experience was value for money.Karen, Simon and Darcey T. (age 6)
A memorable birthdayMy daughter has just had a fantastic 12th birthday junior keeper experience. She spent just under two and half hours feeding a variety of animals. The accompanying keepers were welcoming and knowledgeable, happy to talk and answer her questions about the animals. For the price this is a really great experience and I can't thank the keepers enough it will be one of the birthdays she will remember for a long time.From TripAdvisor
Amazing experienceMy six year old animal-mad son recently did a zookeeper experience at the Living Rainforest and it was wonderful. He got to choose the animals he met & fed, and even got to meet some beyond the scenes animals including an asian water monitor which he loved. He asked questions constantly & the real zookeeper, Claire, was lovely with him; explaining everything at just the right level and adapting the experience to suit his needs. It was fantastic value for money and a wonderful way to ignite a child's passion for animals.From TripAdvisor
Get the most from your experience
Choose your package to spend time with an expert member of our keeper team
Single – £70
Couple – £120
Junior (1 child) – £70*
Junior (2 children) – £120*
Single – £45
Couple – £80
Junior (1 child)- £45*
Junior (2 children) – £80*
*All junior experiences (under 14) include one free accompanying adult.
Who would you like to meet?
Tailor your experience with animals you’d most like to meet.
Blue poison dart frog
Cinnamon the sloth
We do not run dedicated ‘sloth experiences’ because our sloth is free range and therefore may not be accessible on the day of your experience.
Please also note that interactions with the sloth are strictly limited to observations of the keeper while feeding and running through her training routine. There is no physical contact from members of the public allowed, due to the fact that sloths are classed as dangerous animals. What we suggest you do instead, is book one of our tailor made experiences, choosing other species that you would like to include and if the sloth is accessible, we will include her as a priority. If she is not, then you will still have plenty to do on the experience and avoid a wasted trip.
How do I book an experience?
The best way to book your experience is to contact us by email with the following information: Name of recipient, age of any children, duration of experience requested, preferred animals to include and preferred dates. We will contact you to arrange payment over the phone by credit or debit card. Once your payment has been received, we will send an information letter confirming your booking and letting you know what to expect from your experience. A receipt will be provided on the day of your experience.
If you prefer to book over the phone please call 01635 202 444 extension 206 (9am-5.30pm, seven days a week).
What animals can I choose for my keeper experience?
Most of our animals are available for keeper experiences, please let us know when you book if you’d like to tailor your experience to include particular animals and we will do our best to include them. Please note, our free ranging animals are not always co-operative and it cannot be guaranteed that they will be visible when you visit. However, the keepers know their habits better than anyone and will do their best to find them when possible.
Note that we reserve the right to restrict access to any animal if we feel it is necessary on the grounds of health and safety. Animals may not be included in your experience if they are on medication, breeding, or showing signs of stress or aggression.
Do I need a Living Rainforest entry ticket as well?
No, keeper experiences include free entry to the rainforest for the whole day, but any friends or relatives with you will need a ticket to enter the rainforest (excluding one free adult with the Junior Keeper Experience). Entrance to our shop and café are free to everyone.
What time does the experience begin?
All experiences take place in the afternoon and normally begin around 2pm or 3pm. In winter experiences may begin slightly earlier due to fewer hours of daylight.
Can I buy one as a gift?
Yes you can. Simply let us know the name and age (if under 14) of the recipient and when you book the Experience. We will send you a confirmation letter with the date left blank, the recipient can then contact us to arrange a date at their own convenience.
What is the age limit for the junior experience?
Children under 14 years of age are eligible for junior experiences. There is currently no minimum age limit, but please bear in mind that very young children will be more limited in the activities they can participate in.
What’s the difference between a “junior” and “adult” experiences?
Every junior keeper experience includes one free accompanying adult place. The adult will be alongside the child (but not participating) throughout the experience.
Can I take photographs of the animals?
We highly recommend that you bring a camera with you on your experience, but please leave behind any expensive or bulky equipment such as tripods and lenses. Many animals do not like flash photography so make sure you know how to turn off this feature on your camera.
Can I make a provisional booking before I pay?
Provisional bookings can only be made for weekdays and not weekends due to restricted availability.
How many people can join the same Experience?
We recommend no more than two people at a time. This is due to the small size of many of our enclosures and because most of our animals are kept in small groups. If there are more than two people in your group then each person gets to do less and we feel your experience is not as enjoyable.
Will I get to touch or hold the animals?
You will not be able to touch or hold any of our animals unless the animal chooses to interact with you of it’s own free will. None of our animals are treated like pets and we prefer for them to choose how much contact they have with us. Whilst some animals are happy to approach people and take food from the hand, others prefer to maintain some distance from strangers. We can promise that you will get closer than you are able to as a normal visitor and have the opportunity for some excellent photographs without glass or netting between you and the animals.
What happens if I'm ill on the day?
Please contact us as soon as possible so your visit can be rescheduled if necessary. Many illnesses are transferable from humans to animals so we cannot allow anyone into the enclosures if we feel they may put the animals at risk.